Privacy Policy

Last updated: 8 October 2026

1. About this policy

Australian Renewable Chemicals (ABN 52 616 126 288) ("we", "us", "our") is based in Perth, Western Australia. This policy explains how we handle personal information collected through this website and our business communications. We aim to handle personal information consistently with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

2. What we collect

• Information you send us. If you email us, we receive your name, email address, any other contact or company details you include, and the content of your message.
• Technical data. When you visit the website, our hosting provider processes technical information such as your IP address, browser type, the pages requested and the time of the request. This is needed to deliver the website and protect it from abuse.

We do not use analytics, advertising or tracking tools, and we do not set cookies. Our hosting provider may set a strictly necessary security cookie to distinguish legitimate visitors from automated attacks.

We do not ask for sensitive information. Please do not send it to us. You may contact us without identifying yourself, although we may not be able to respond in detail.

3. How we use it

We use personal information to respond to your enquiry, to discuss possible work with you, to operate and secure this website, and to meet our legal obligations. We do not sell personal information or use it for unsolicited marketing.

4. Who we share it with

We share personal information only with:

• service providers that host our website and email: Cloudflare, Inc. (website hosting and security) and Proton AG (email);
• our professional advisers, where reasonably necessary; and
• government or law enforcement bodies, where required or authorised by law.

5. Overseas disclosure

Cloudflare is based in the United States and operates a global network, so technical data may be processed in the United States and other countries where its servers are located. Proton stores email in Switzerland and other European countries. We use these providers because they offer strong security and privacy protections.

6. Security and retention

The website is served only over encrypted connections (HTTPS). Correspondence is kept in access-restricted business email accounts. We keep personal information only for as long as we need it for the purposes above or as required by law, and then delete it or de-identify it.

7. Access and correction

You can ask for access to the personal information we hold about you, or ask us to correct it, by emailing M.fernandez@ausrenchem.com. We will respond within 30 days.

8. Complaints

If you have a concern about how we have handled your personal information, please email M.fernandez@ausrenchem.com. We will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

9. Changes

We may update this policy from time to time. The current version will always be on this page, with the date it was last updated.